Frequently Asked Questions:
1. Why are my sales ZERO?
The most common cause is because a technical glitch occurred. Please advise the mall (Angel's Antique and Flea Mall, Inc. at 334-745-3221) of the problem and ask them to upload their sales again. That usually solves the problem. If the problem persists then please alert the webmaster using the form below.
2. Why am I am missing transactions?
See Question 1. It could be the dates are not set right. Check the date range.
It could also be a data entry error at the mall or the item could have been put on layaway.
3. My report is "scrambled". Why?
Technical glitch. See Question 1.
4. I forgot my password. What do I do?
The Secret Question and Answer that you can set up on your Vendor Page is designed to help you retrieve your password. If you have not set this up then the best way to retrieve your password is by contacting your mall Angel's Antique and Flea Mall, Inc. at 334-745-3221 or email at angelsantiquemall@charterinternet.com. The webmaster of this site is relunctant to help with passwords.
5. I can't log in to see my sales. Why?
A Dealer Account has not been created by the store. Call Angel's Antique and Flea Mall, Inc. at 334-745-3221 or email at angelsantiquemall@charterinternet.com.
6. Why did I get a Server Error?
Our site is live and sometimes minor updates to the software coincide with you pressing the SUBMIT button. Try again. If it persists it may be signs of a bigger problem. Use the form below to report a problem.
7. What happened to last months sales?
This service is provided to many malls using many different point-of-sale systems. Some systems clear their previous month's sales data as soon as the end-of-month process (ie printing checks) is completed. If old sales are important to you we may be able to help. Please ask using the form below.
Ask your question here and we'll answer it via email and maybe post it here for others:
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